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If you struggle with foot pain, heel pain, arch discomfort, or balance issues, you’ve probably heard about orthotics. These inserts support the feet, improve alignment, and reduce strain on the muscles and joints. But with so many options available, many patients are left wondering: Should I choose prefabricated (over-the-counter) orthotics or invest in custom orthotics?
At Restore Foot and Ankle Specialists, we help patients make this decision every day. Both types of orthotics have their place, and understanding the differences can help you choose the right option for your needs.
Orthotics are shoe inserts designed to support, align, or improve the function of your foot. They can help:
Reduce pain
Improve biomechanics
Prevent injury
Support arches
Improve balance
Reduce pressure on certain areas
Orthotics are especially helpful for people with conditions such as plantar fasciitis, flat feet, high arches, tendonitis, bunions, arthritis, and diabetic foot issues.
Prefab (or over-the-counter) orthotics are mass-produced inserts that can be purchased from pharmacies, sports stores, or online. They are made for general foot shapes and conditions.
Affordable and accessible
Easy to purchase without appointments
Helpful for mild or temporary discomfort
Good for people who need short-term support
One-size-fits-most design
Less effective for structural foot problems
Not durable enough for long-term use
Cannot correct biomechanical issues
Often break down quickly
Prefab orthotics can help with mild discomfort, but they cannot match the precision needed for chronic or complex foot conditions.
Custom orthotics are medical devices prescribed by a podiatrist and made specifically for your feet. They are created using precise measurements, foot casting, or 3D scanning to match your unique structure and biomechanics.
Designed specifically for your feet
Correct underlying biomechanical issues
Provide targeted pain relief
Extremely durable
Effective for chronic or complex foot conditions
Improve posture and gait
Reduce strain on knees, hips, and lower back
Can prevent long-term damage
Custom orthotics are especially beneficial for people with:
Plantar fasciitis
Flat feet or high arches
Achilles tendonitis
Posterior tibial tendon dysfunction
Bunions or hammertoes
Arthritis
Diabetic foot problems
Frequent ankle sprains
Leg length discrepancies
Higher upfront cost
Require professional evaluation
May take time to build and adjust
Despite the cost, custom orthotics often last several years and provide significantly better long-term results.
Our custom orthotic process includes:
Detailed foot and ankle examination
Biomechanical analysis
Gait evaluation
3D scanning or casting of your feet
Prescription based on your exact needs
Follow-up visits to ensure perfect fit
We design orthotics that work with your lifestyle, whether you are a runner, a teacher on your feet all day, or someone managing chronic foot pain.
Mild arch discomfort
Occasional foot fatigue
Temporary soreness
Need for inexpensive, short-term support
Chronic foot or heel pain
Plantar fasciitis
Flat feet or high arches
Arthritis or diabetes
Tendonitis or recurring injuries
Biomechanical issues affecting knees or hips
A job that requires long hours on your feet
For many patients, custom orthotics provide life-changing relief that prefab inserts simply cannot match.
We offer:
Thorough, personalized evaluations
Advanced 3D scanning
Durable, medical-grade orthotics
Follow-up adjustments for comfort and precision
Supportive care for related conditions such as tendonitis, plantar fasciitis, or arthritis
Our goal is to provide orthotics that not only relieve pain but also prevent future injury and improve long-term foot function.
Prefab orthotics are helpful for simple, mild foot discomfort. But if you have chronic pain, structural problems, or ongoing issues, custom orthotics offer the support, precision, and durability needed to keep you active and pain-free.
If you are unsure which option is best for you, the specialists at Restore Foot and Ankle can evaluate your symptoms and recommend the most effective solution. Contact our office today with Dr. Gireesh Reddy or Dr. Sirisha Pokala by calling (469) 573-3427 or by booking an appointment online.